BMJ quality & safety
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BMJ quality & safety · Jun 2014
Governance of quality of care: a qualitative study of health service boards in Victoria, Australia.
To describe the engagement of health service boards with quality-of-care issues and to identify factors that influence boards' activities in this area. ⋯ Although health service boards are eager to establish quality of care as a governance priority, several obstacles are blocking progress. The result is a gap between the rhetoric of quality governance and the reality of month-to-month activities at the board level. The imperative for effective board-level engagement in this area cannot be met until these barriers are addressed.