International journal of health care quality assurance
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Int J Health Care Qual Assur · Jan 2009
What do web sites tell us about quality management in Belgian hospitals?
Following the "Patient Quality and Safety Contract" launch by the Belgian Federal Authorities, Belgian hospital web sites were scrutinized. The aim of this paper is to assess the presence of some sort of quality management strategy within Belgian Acute Care Hospital digital external communications. ⋯ The paper underlines the urgent need for Belgian healthcare executives to be aware of structured quality management strategy's importance and to be eager to openly communicate the strategy.