Articles: emergency-services.
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Emergency services
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Patient satisfaction with emergency department care is enhanced by information distributed to patients on ED arrival. ⋯ ED information has a significant effect on patients' perceptions of the quality of care and overall satisfaction.
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To identify factors associated with outpatient follow-up of emergency department visits. ⋯ Compliance with follow-up is multifactorial. Consultant contact at the time of initial patient evaluation and provision of a return visit appointment at the time of ED release should improve compliance in a university hospital setting.