• Chris Ringwalt, Meghan Shanahan, Stephanie Wodarski, Jennifer Jones, Danielle Schaffer, Angela Fusaro, Len Paulozzi, Mariana Garrettson, and Marsha Ford.
• Injury Prevention Research Center, The University of North Carolina at Chapel Hill, Chapel Hill, North Carolina.
• J Emerg Med. 2015 Dec 1; 49 (6): 974-83.

BackgroundEmergency Departments (EDs) are beginning to notify their physicians of patients reporting chronic noncancer pain (CNCP) who frequent EDs, and are suggesting that the physicians not prescribe opioids to these patients.ObjectivesWe hypothesized that this intervention would reduce both the number of opioids prescribed to these patients by their ED physicians and the number of these patients' return visits to the ED.MethodsWe conducted a randomized controlled trial of this intervention in 13 electronically linked EDs. Patients eligible for the study were characterized by CNCP, lacked evidence of sickle cell anemia and suicide ideation, and made frequent (>10) visits to the EDs over a 12-month period. We randomly assigned 411 of these patients to either an intervention group or a control group. Our intervention comprised both an alert placed in eligible patients' medical files and letters sent to the patients and their community-based providers. The alert suggested that physicians decline requests for opioid analgesic prescriptions and instead refer these patients to community-based providers to manage their ongoing pain.ResultsDuring the 12 months after randomization, patients in the intervention and control groups averaged 11.9 and 16.6 return visits, and received prescriptions for opioids on 16% and 26% of those visits, respectively. Altogether, patients in the intervention group made 1033 fewer return visits to the EDs in the follow-up year than those in the control group.ConclusionThis intervention constitutes a promising practice that EDs should consider to reduce the number of visits made by frequent visitors with CNCP.Copyright © 2015 Elsevier Inc. All rights reserved.

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