• Global health action · Jan 2015

    The role of 'hidden' community volunteers in community-based health service delivery platforms: examples from sub-Saharan Africa.

    • Natalie Leon, David Sanders, Wim Van Damme, Donela Besada, Emmanuelle Daviaud, Nicholas P Oliphant, Rocio Berzal, John Mason, and Tanya Doherty.
    • Health Systems Research Unit, South African Medical Research Council, Cape Town, South Africa; natalie.leon@mrc.ac.za.
    • Glob Health Action. 2015 Jan 1; 8: 27214.

    AbstractCommunity-based research on child survival in sub-Saharan Africa has focussed on the increased provision of curative health services by a formalised cadre of lay community health workers (CHWs), but we have identified a particular configuration, that deserves closer scrutiny. We identified a two-tiered CHW system, with the first tier being the lessor known or 'hidden' community/village level volunteers and the second tier being formal, paid CHWs, in Ethiopia, Mali, and Niger. Whilst the disease-focussed tasks of the formal CHW tier may be more amenable to classic epidemiological surveillance, we postulate that understanding the relationship between formalised CHWs and volunteer cadres, in terms of scope, location of practice and ratio to population, would be important for a comprehensive evaluation of child survival in these countries. We report on the findings from our joint qualitative and quantitative investigations, highlighting the need to recognise the 'hidden' contribution of volunteers. We need to better characterize the volunteers' interaction with community-based and primary care services and to better understand ways to improve the volunteer systems with the right type of investments. This is particularly important for considering the models for scale-up of CHWs in sub-Saharan Africa.

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