• Int J Health Care Qual Assur · Jan 1996

    A priority queuing model to reduce waiting times in emergency care.

    • K Siddharthan, W J Jones, and J A Johnson.
    • Department of Health Policy and Management, University of South Florida, Tampa, USA.
    • Int J Health Care Qual Assur. 1996 Jan 1; 9 (5): 10-6.

    AbstractInvestigates the increased waiting time costs imposed on society due to inappropriate use of the emergency department by patients, seeking non-emergency or primary care. Proposes a simple economic model to illustrate the effect of this misuse at a public or not-for-profit hospital. Provides evidence that non-emergency patients contribute to lengthy delays in the ER for all classes of patients. Proposes a priority queuing model to reduce average waiting times.

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