-
- A Coleman.
- Accident & Emergency Department, Royal Naval Hospital Haslar, Gosport, Hants, UK.
- J Clin Nurs. 1997 May 1; 6 (3): 227-31.
AbstractThe introduction of telephone triage in many accident and emergency (A&E) departments is seen as a way to give clients information immediately on demand, to assess and prioritize the need for treatment and to direct the client to the most appropriate service available. This article aims to examine the medico-legal aspects of telephone triage and the nurse's responsibility to the caller and themselves. It will involve looking at triage as a nursing function and how the nurse may minimize the threat of liability by beginning to understand the legal implications of giving advice by telephone. The article will also discuss the use of detailed documentation and communication skills and will aim to show how important these are in the protection of nurses in a court of law.
Notes
Knowledge, pearl, summary or comment to share?You can also include formatting, links, images and footnotes in your notes
- Simple formatting can be added to notes, such as
*italics*,_underline_or**bold**. - Superscript can be denoted by
<sup>text</sup>and subscript<sub>text</sub>. - Numbered or bulleted lists can be created using either numbered lines
1. 2. 3., hyphens-or asterisks*. - Links can be included with:
[my link to pubmed](http://pubmed.com) - Images can be included with:
 - For footnotes use
[^1](This is a footnote.)inline. - Or use an inline reference
[^1]to refer to a longer footnote elseweher in the document[^1]: This is a long footnote..