Medical care
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Randomized Controlled Trial Multicenter Study Clinical Trial
The effect of automated calls with telephone nurse follow-up on patient-centered outcomes of diabetes care: a randomized, controlled trial.
We evaluated the impact of automated telephone disease management (ATDM) calls with telephone nurse follow-up as a strategy for improving outcomes such as mental health, self-efficacy, satisfaction with care, and health-related quality of life (HRQL) among low-income patients with diabetes mellitus. ⋯ This intervention had several positive effects on patient-centered outcomes of care but no measurable effects on anxiety or HRQL.