Postgraduate medical journal
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Randomized Controlled Trial
Telephone referrals by junior doctors: a randomised controlled trial assessing the impact of SBAR in a simulated setting.
To determine whether exposing junior doctors to Situation, Background, Assessment, Recommendation (SBAR) improves their telephone referrals. SBAR is a standardised minimum information communication tool. ⋯ In this simulated setting exposure to SBAR did not improve telephone referral performance by increasing the amount of critical information presented, despite the fact that it is a minimum data element tool. SBAR did improve the 'call impact' of the telephone referral as measured by qualitative global rating scores.