Journal of general internal medicine
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Randomized Controlled Trial Clinical Trial
Effects of a physician communication intervention on patient care outcomes.
To determine whether an intervention designed to improve patient-physician communication increases the frequency with which physicians elicit patients' concerns, changes other communication behaviors, and improves health care outcomes. ⋯ A low-intensity intervention changed physician behavior but had no effect on patient outcomes such as satisfaction, compliance, or utilization. Interventions may need to focus on physicians and patients to have the greatest effect.