American journal of surgery
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Multicenter Study
Surgeons managing conflict in the operating room: defining the educational need and identifying effective behaviors.
Developing an operating room conflict management educational program for surgeons requires a formal needs assessment and information about behaviors that represent effective conflict management. ⋯ There is a clear educational need for conflict management education. Target behaviors have now been identified that can provide the basis for a theoretically grounded and contextually adapted instruction and assessment of surgeon conflict management.