International journal for quality in health care : journal of the International Society for Quality in Health Care
-
Int J Qual Health Care · Jul 2013
ReviewThe effectiveness of cultural competence programs in ethnic minority patient-centered health care--a systematic review of the literature.
To examine the effectiveness of patient-centered care (PCC) models, which incorporate a cultural competence (CC) perspective, in improving health outcomes among culturally and linguistically diverse patients. ⋯ PCC models that incorporate a CC component are increased practitioners' knowledge about and awareness of dealing with culturally diverse patients. However, there is a considerable lack of research looking into whether this increase in practitioner knowledge translates into better practice, and in turn improved patient-related outcomes. More research examining this specific relationship is, thus, needed.