Scand J Trauma Resus
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Scand J Trauma Resus · Aug 2013
ReviewEvaluation of emergency department performance - a systematic review on recommended performance and quality-in-care measures.
Evaluation of emergency department (ED) performance remains a difficult task due to the lack of consensus on performance measures that reflects high quality, efficiency, and sustainability. ⋯ A total of 55 ED performance measures were identified. ED time intervals were the most recommended performance measures followed by patient centeredness and safety performance measures. ED employee related performance measures were rarely mentioned in the investigated literature. The study's results allow for advancement towards improved performance measurement and standardised assessment across EDs.