Health services research
-
Health services research · Dec 2002
Multicenter StudyError reduction and performance improvement in the emergency department through formal teamwork training: evaluation results of the MedTeams project.
To evaluate the effectiveness of training and institutionalizing teamwork behaviors, drawn from aviation crew resource management (CRM) programs, on emergency department (ED) staff organized into caregiver teams. ⋯ Our findings point to the effectiveness of formal teamwork training for improving team behaviors, reducing errors, and improving staff attitudes among the ETCC-trained hospitals.