Australasian emergency nursing journal : AENJ
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Australas Emerg Nurs J · Feb 2014
Patient characteristics and institutional factors associated with those who "did not wait" at a South East Queensland Emergency Department: who are those who "did not wait" in ED?
Patients who do not wait in Emergency Departments (ED) are a key concern for healthcare consumers, providers and policymakers. ⋯ Understanding the characteristics of patients who DNW enables strategies to be considered and implemented to manage and mitigate both the potential clinical risk to patients and the financial implications for health care institutions.
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Australas Emerg Nurs J · Feb 2014
Observational StudyImplications of the emergency department triage environment on triage practice for clients with a mental illness at triage in an Australian context.
The practice environment of the emergency department (ED) refers to both the people and physical factors (architecture) in the environment in which health care is provided. ED triage practice environments are the very places where caring or the delivery of health care often begins. This paper examines the implications of the emergency department triage practice environment on the triage practice of nurses who triage clients with a mental illness. ⋯ Tensions arise when the architectural environment of an ED triage area affects client behaviour, the capacity to provide optimal client care and the ability to conduct a triage assessment that obtains the best data possible. Understanding the impact of the ED triage practice environment on people with a mental illness facilitates an understanding of how people from this client group can be better supported in a complex and busy ED environment.