Australasian emergency nursing journal : AENJ
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Australas Emerg Nurs J · Aug 2017
Multicenter StudyVerbal abuse and physical assault in the emergency department: Rates of violence, perceptions of safety, and attitudes towards security.
Emergency Department (ED) workers are prone to occupational violence, however the extent and impact of this may not be evenly felt across all roles in the ED. ⋯ Workers in the ED, particularly nurses, experience high rates of verbal abuse and physical aggression and there may be a case for having designated security guards in the ED.
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Australas Emerg Nurs J · Aug 2017
Multicenter Study Observational StudyInterprofessional communication supporting clinical handover in emergency departments: An observation study.
Poor interprofessional communication poses a risk to patient safety at change-of-shift in emergency departments (EDs). The purpose of this study was to identify and describe patterns and processes of interprofessional communication impacting quality of ED change-of-shift handovers. ⋯ Unreliable interprofessional communication can impact the quality of change-of-shift handovers in EDs and poses risk to patient safety. Structured reflective analysis of existing practices can identify opportunities for standardisation, enhanced team practices and effective communication across four stages of the handover process to support clinicians to enhance local handover practices. Future research should test and refine models to support analysis of practice, and identify and test strategies to enhance ED interprofessional communication to support clinical handovers.