The Case manager
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Patient safety has become a key issue in health care since the Institute of Medicine (IOM) released the report To Err Is Human: Building a Safer Health System. This landmark report examined the extent of preventable patient injuries and deaths occurring in US hospitals. ⋯ Subsequent studies suggest that the medical error rate is even higher. These statistics are a call to action for case managers to explore creative ways to implement patient safety practices in their systems and procedures.