Effective clinical practice : ECP
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Randomized Controlled Trial Clinical Trial
Telephone care as an adjunct to routine medical follow-up. A negative randomized trial.
In 1992, a randomized trial at one outpatient clinic demonstrated that making telephone appointments part of routine medical follow-up could save money and reduce hospitalization. ⋯ Telephone care had little effect in this study. Instead of providing a way to maintain contact with patients without requiring them to appear in clinic frequently, telephone appointments became simply an additional service.