Atencion primaria
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Multicenter Study
[Organizational procedures and health care management. A point of view from primary care centres].
We aimed to know how the directive teams perceive the implementation of organizational procedures in relation with the health care management in the primary care setting. ⋯ A wide variability of the implementation of organizational procedures in PCC was observed. Further research is needed to determine whether any organizational and professional changes could contribute to improve efficiency and patient satisfaction.